'The magic formula that successful businesses have discovered is to treat customers like guests and employees like people. ' - Thomas J. Peters
Success in business takes many forms. Some consider their business a success if they turn a profit; others consider it success when they are happy doing what they're doing. Still others consider success to be when their customers are happy. All of these together (and more) signify a successful business. H. Ross Perot said it best, 'Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.' Whatever your definition of success may be, these books will help you reach your goals.
by Marcus Buckingham
by Amy Henry