The Sales Advantage

Abridged
Author: Dale Carnegie , J. Oliver Crom , Michael A. Crom
Narrator: John Dossett
Genres: Business
Publisher: Simon & Schuster
Date: October 2007
Length: 3 hours
Ratings:
  • Book Rating: 0/5
Formats:
  • WMA

Overview

The two crucial questions most often asked by salespeople are: "How can I close more sales?" and "What can I do to reduce objections?" The answer to both questions is the same: You learn to sell from a buyer's point of view.

Global markets, increased technology, information overload, corporate mergers, and complex products and services have combined to make the buying/selling process more complicated than ever. Salespeople must understand and balance these factors to survive amidst a broad spectrum of competition. Moreover, a lot of what the typical old-time salesperson did is now done by e-commerce. The new sales professional has to capture and maintain customers by taking a consultative approach and learning to unearth the four pieces of information critical to buyers, none of which e-commerce alone can yield. The Sales Advantage will enable any salesperson to develop long-term customer relationships and help make those customers more successful -- a key competitive advantage. This audiobook includes specific advice for each stage of the eleven-stage selling process, such as:


How to find prospects from both existing and new accounts
How to determine customers' needs, such as their primary interest (what they want), buying criteria (requirements of the sale), and dominant buying motive (why they want it)
How to sell beyong questions of price

Author Details

Author Details

Carnegie, Dale

"Dale Carnegie is a self-help book author. Read a review of his self-help classic, How To Win Friends and Influence People .

Born in 1888 in Maryville, Missouri, Carnegie was a poor farmer's boy, apparently not seeing a train until he was twelve years old. In his teens, though still having to get up at 3 am every day to milk his parents' cows, he managed to get educated at the State Teacher's College in Warrensburg. His first job after college was selling correspondence courses to ranchers, then he moved on to selling bacon, soap and lard for Armour & Company. He was successful to the point of making his sales territory, south Omaha, the national leader for the firm. "