The following specifies the terms and conditions under which you may use any Simply Audiobooks (SAB) website, service, or product. By using, visiting or browsing the SAB website or using Simply Audiobooks services or products, you accept and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you should not use the Simply Audiobooks website, service or products. SAB may revise these terms at any time by updating the Terms of Use on our site. Continued use of the site after such modifications constitutes your acceptance of the revisions to the agreement. You should visit this page periodically to review the Terms. This agreement was last revised March 2009.
You must be at least 18 years old, or have parental permission to use the site and its services or products.
You agree that you are the credit card holder for your account, or have express permission of the cardholder to use their card as a payment method.
You agree to provide accurate and up-to-date essential personal information, and agree to maintain said information on your "My Account" page.
Content downloaded or rented from Simply Audiobooks may be used and played for your personal, non-commercial use only. You agree not to modify, reproduce, retransmit, transfer, distribute, sell, broadcast, make available to third parties or circulate the content to anyone or to exploit any such content for commercial or noncommercial purposes without the express prior written consent of Simply Audiobooks.
Downloads are available as either Digital Rights Managed (DRM) Windows Media Files (.wma) or DRM-free mp3 files. Each format is individually labeled: DRM .wma files are marked WMA with the Windows logo, and mp3 files are marked iPod with the Apple logo.
Our WMA DRM downloads are tested for use in Windows Media Player 11 on a PC computer. Only mp3 titles are downloadable to Mac computers. Individual titles can be downloaded to one computer only. You must have a static IP address for proper use of either download format.
The majority of files are licensed to be transferred to a compatible mp3 player or burned to CD for personal use a maximum of 3 times, depending on the publisher. No warranty is made for the use of the WMA DRM outside of playing in the current version of Windows Media Player. We strongly recommend you make a physical backup, i.e. audio CD, of your download audio books, as licenses cannot be reissued once claimed. SAB cannot issue new licenses for titles lost due to computer failure, reformatting or operating system upgrades.
If you download an audio book and find its content faulty, please contact Member Services . If the file is determined to be flawed, we will replace the file with a correct copy or substitute a download credit for another book of your choice. If the file is determined to be correct and the problem has occurred on the user end, we will attempt to help resolve the problem. When using our licensed WMA files you are solely responsible for ensuring your computer and hardware components are compatible with licensed WMA content.
Physical audio books are available in compact disc or cassette tape format, depending on the title. We ship purchased audio books in the United States via the US Postal Service using Media Mail (10-14 business days) or Priority Mail (2-5 business days).
Shipping can be delayed up to 30 days if a title is out of stock. If an order hasn't been shipped after 30 days, it will be cancelled and the charge refunded.
Orders may be shipped in more than one package (depending on location availability and backorder status) at no additional cost to you.
If your purchase arrives damaged, we will replace it at no cost to you. Contact us immediately if you receive a damaged order to arrange for a replacement.
No refunds will be issued for downloads where the license has been claimed. In the case of DRM-free downloads, no refund will be issued once the download process has been started. The download process starts once you click on the Download link from your My Books tab.
If your purchase arrives damaged, we will replace it at no cost to you. Contact us immediately if you receive a damaged order to arrange for a replacement.
We offer a full refund, less a 30% restocking fee and shipping, on all unopened audio book purchases within 30 days of shipment. There are no exchanges on gifts of audio books. The purchaser is responsible for ensuring the shipping address is accurate. Simply Audiobooks is not responsible for orders shipped to an inaccurate address.
Simply Audiobooks dollar value gift certificates can be redeemed toward any of our products or services.
Gift certificates are non-refundable, and once redeemed, they are non-transferable.
If you have applied your gift to one service or product, you can not transfer the gift amount to another service or product. There are no exchanges on gifts of audio books.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. We will not sell or distribute your email address to a third party.
We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever. We make no representations or warranties of any kind on the Simply Audiobooks service, web site and site contents. In no event will we be liable to you for any special, incidental, indirect or consequential damages of any kind.
Simply Audiobooks is not responsible for any outside charges that may be incurred while using our service. This includes, but is not limited to, NSF charges for automatic withdrawals, foreign transaction fees, or any other charge that is not processed directly by Simply Audiobooks.
Last updated March 2009 © Simply Audiobooks, Inc.