Frequently Asked Questions
SAB's New Look FAQs
What is the Wish List?
The Wish List allows you to bookmark titles you are interested in - whether you're a member or not.
From here, you can easily see which of the titles are available to rent, download, or purchase. For non-members it can help you decide which plan is best for you.
For current Simply Audiobooks members, it allows you to keep track of titles you are interested in, but aren't yet sure if you want to add them to your Rental Shelf or Download Library. Set them aside, and decide later!
Whoa! Everything is different. When did you change the website?
We proudly launched our new site and new look June 14, 2008.
This new site is easier to use, more informative, and just plain good-looking.
I'm a Download member and I can't find my DL Club List. Help!
Don't worry! Though we've eliminated the Download Club List on the new site, any titles you may have had listed there have been transferred to your Wish List. From here, you will be able to pick which titles you want to redeem your download credits towards.
I'm a current rental member and I can't find my Rental Shelf. Help!
Don't worry! We've transferred your Rental Shelf over to our new site so the transition will be as seamless as possible for you. Once you log in to your account, simply click on My Books and then click on the Rentals tab to view your queued titles.
How do I change my account details on the new site?
Once logged in, just click on My Account in the top right hand corner of the page.
From here, you can update your contact information, edit your subscription plan, change your credit card information, and view your account history.
How do I change the Priorities on my Rental Shelf?
You can change the priority order of the books on your shelf in two ways:
1) Simply drag and drop a title into its new position, or
2) Click on the number of the title you want to move. A box will pop up prompting you to enter a new priority number. Simply enter the number you want to move that title to and click Apply.
What if my question isn't answered in the FAQs?
If you have a question that isn't answered here, please just contact Member Services and we'll get back to you as soon as possible - usually within the hour during regular business hours.
How can I search specifically for iPod compatible titles?
First, click on 'Browse Books' at the top of your page. Next, click on the box beside iPod under Search in: You can then search by author, title, genre, etc.
I forgot my password - can I have it resent to me?
Of course!
First, click on 'Log In' and then click the 'Forgot Your Password' link in the pop up window. Next, type in your email address and click Retrieve Password. A reminder email, including your password, will be sent to you immediately.