Nice calm voice of reader. Wise and mature explanations of how to consult through difficult situations.
This book had some good ideas on certain topics, as far as though process on serving your clients and the proper mentality of a consultant vs. an employee. For the new consultant this audiobook is great. It also comes from a management consulting experience. for It consulting, many of the facts and recommendations were not an exact fit. Overall good to hear atleast once in your consulting life. Roland
Although this book wasn't written in the last few years, the information in it is not archaic or out of date. I found the discussion of the steps in the consulting process and how to recognize and deal with resistance to change extremely useful. Recognizing and dealing with resistance to change is key to consulting success and Block offers practical, useful examples I was able to easily recognize and transfer to my own situations.
I've been a consultant for about 3 years now. This book helped me with reviewing clients REAL issues.
I wish I had this to guide my thinking years ago! Well worth studying carefully.
The presentation was rather boring. For me nothing new. It was difficult to stay attentive to listening.
If you are in the world of consulting, business analysis, or any position wherein you provide a service to a customer, this book is essential. It is one book that I may purchase for my personal library. His concepts make complete sense and support my personal direction while providing consulting to my internal clients.
I could not force myself to finish this cd. I didn't learn anything simply because it was so monotone, that my mind kept drifting.
A must read for internal or external consultants. This book provides easy to follow guidelines on the delicate process of consultation.
He is a Fellow in Media Management at the University of Hertfordshire Business School, Global CBT production manager for Management Consultancy Service for PricewaterhouseCoopers and former Multimedia consultant to Shell International.